Premium Service
Heart to Heart Service Unlimited Customers as the Root Value Win-Win
Professional Answers
Customer Consultation
Tailor-made
Solutions
Assist in Drafting
Construction Plans
Installation Guidance
and Commissioning
Custom Testing
and Visits
Maintenance
Luoyang Dinghuang Machinery provides after-sales maintenance services. If customers have after-sales issues needing assistance, engineers can promptly answer and guide by phone. If further repair services are needed, after-sales personnel will rush to the customer site immediately to provide high-quality service, ensuring normal production operation and minimizing customer losses.
30 minutes
Quick Response
2 hours
Clear Solution
12 hours
Provide Repair Parts
24 hours
Arrival on Site
1 week
Issue Resolution Completed
Service Scope
Site Survey
Site Planning
Installation Guidance
Spare Parts Supply
Plan Design
After-sales Service
Employee Training
Equipment Installation
Customer Training
Luoyang Dinghuang Machinery provides training services for customers. Before the production line delivery, our related engineers will give detailed explanations on equipment operation, electrical control system operation, hydraulic system operation, and the supporting central control system to relevant personnel until they learn and proficiently apply them.
After-sales Service
Luoyang Dinghuang Machinery always puts customers first. We answer every customer inquiry. Customers can communicate directly via our company phone, and we have technical engineers providing online guidance. If after-sales engineers are needed, they will arrive at the customer site as soon as possible to provide systematic, comprehensive, and targeted after-sales service, effectively ensuring normal and efficient operation. We always take customer satisfaction as the service standard, people-oriented, and provide comprehensive high-quality service.
Emergency Service
When sudden unexpected failures occur, Dinghuang can help you. We will find the root cause, solve the problem, and restore production as soon as possible.
Focus on crushing and screening machinery industry solutions
58 Guangshen Road, Luoxin Park, Economic and Technological Development Zone, Xin'an County, Luoyang City, Henan Province
Online message
We will contact you within one working day. Please pay attention to your phone or email.